Terms of Use
Effective Date: 1 July 2025
Welcome to corvelianhotelretreat.com (the "Website"), the official online presence of , a company registered in New Zealand, with its registered office at (referred to herein as "we", "us", or "our"). These Terms of Use govern your access to and use of this Website, including any content, features, bookings, or services offered through it. Please read these terms carefully before using our Website.
1. Acceptance of Terms
By accessing, browsing, or otherwise using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, together with our Privacy Policy and any other policies or notices published on this Website. These terms constitute a legally binding agreement between you and .
If you do not agree to these Terms of Use, you must immediately cease using this Website. We reserve the right to modify these Terms of Use at any time without prior notice. Any changes will be effective immediately upon posting to the Website. Your continued use of the Website following the posting of changes constitutes your acceptance of those changes. It is your responsibility to review these Terms of Use periodically.
2. Age Restriction
This Website, and the hotel and casino services offered through it or at our premises, are strictly intended for individuals who are 18 years of age or older. By using this Website, you confirm that you are at least 18 years old.
In accordance with the Gambling Act 2003 (New Zealand) and the applicable New Zealand age-verification requirements, access to gambling facilities on our premises is restricted to persons aged 18 or over. We reserve the right to request proof of age from any visitor or user at any time.
If we become aware that a person under the age of 18 has provided personal information through this Website, we will take steps to remove such information and cancel any associated account or reservation. Parents and guardians are responsible for ensuring that minors do not access this Website or its services.
3. Use of the Website
3.1 Permitted Use
You may use this Website solely for lawful purposes and in accordance with these Terms of Use. This Website is intended to allow users to obtain information about our hotel and casino, make reservations, access promotions, and contact us. Any other use requires our express written consent.
3.2 User Obligations
By using this Website, you agree that you will not:
- Use this Website in any manner that violates any applicable New Zealand law or regulation, including but not limited to the Crimes Act 1961, the Privacy Act 2020, and the Harmful Digital Communications Act 2015;
- Engage in any conduct that is unlawful, fraudulent, deceptive, abusive, threatening, harassing, defamatory, obscene, or otherwise objectionable;
- Attempt to gain unauthorised access to any part of the Website, our servers, or any system or network connected to this Website;
- Transmit any unsolicited or unauthorised advertising or promotional material, including spam;
- Introduce any virus, trojan horse, worm, malware, or other harmful or disruptive code to the Website;
- Scrape, copy, reproduce, distribute, or exploit any content from this Website without our prior written permission;
- Impersonate any person or entity, or falsely represent your affiliation with any person or entity;
- Use this Website to engage in any form of money laundering or activity prohibited under the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (New Zealand);
- Attempt to circumvent any security or access control measures implemented on this Website;
- Use the Website in any way that could damage, disable, overburden, or impair the Website or interfere with other users' enjoyment of it.
3.3 Account Registration
Certain features of this Website may require you to create an account. You agree to provide accurate, current, and complete information when registering and to update your information as necessary. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account. We reserve the right to suspend or terminate any account at our sole discretion.
4. Intellectual Property
All content on this Website, including but not limited to text, graphics, logos, images, photographs, audio clips, video clips, and software, is the property of or its content suppliers and is protected under the Copyright Act 1994 (New Zealand) and other applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the Website and its content for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, or transmit any material from this Website without our prior written consent.
5. Bookings and Reservations
Any bookings or reservations made through this Website are subject to availability and our Booking Terms and Conditions, which are incorporated into these Terms of Use by reference. We reserve the right to refuse or cancel any reservation at our sole discretion, including in cases of suspected fraud or misuse.
Prices and availability displayed on this Website are subject to change without notice. We make every effort to ensure the accuracy of information displayed on this Website, but we do not warrant that all information is complete, accurate, or current at all times.
6. Privacy
We are committed to protecting your personal information in accordance with the Privacy Act 2020 (New Zealand). Our Privacy Policy, available on this Website, explains how we collect, use, store, and disclose your personal information. By using this Website, you consent to the practices described in our Privacy Policy.
7. Third-Party Links and Content
This Website may contain links to third-party websites, services, or resources for your convenience and information. does not endorse, control, or accept responsibility for any third-party websites or their content, practices, or policies. You access third-party websites entirely at your own risk, and we encourage you to review the terms and privacy policies of any third-party sites you visit.
8. Disclaimer of Warranties
This Website and all content, features, and services provided through it are offered on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
does not warrant that this Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any content available on this Website. To the fullest extent permitted by applicable New Zealand law, we expressly disclaim all warranties of any kind.
9. Limitation of Liability
To the maximum extent permitted by applicable law in New Zealand, including the Consumer Guarantees Act 1993 and the Fair Trading Act 1986, , its directors, officers, employees, agents, and affiliates shall not be liable for any:
- Indirect, incidental, special, consequential, exemplary, or punitive damages;
- Loss of profits, revenue, data, goodwill, or other intangible losses;
- Damages resulting from your access to or inability to access this Website;
- Damages resulting from any unauthorised access to or alteration of your data or transmissions;
- Damages arising from any errors, omissions, or inaccuracies in the content of this Website;
- Damages resulting from third-party conduct or content accessible through links on this Website;
- Any other damages arising out of or in connection with your use of this Website or its services.
Nothing in these Terms of Use is intended to limit or exclude liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be lawfully excluded or limited under New Zealand law. Where legislation such as the Consumer Guarantees Act 1993 implies guarantees or conditions that cannot be excluded, our liability is limited to the extent permitted by that legislation.
10. Indemnification
You agree to indemnify, defend, and hold harmless and its directors, officers, employees, agents, and successors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of this Website; (b) your breach of these Terms of Use; (c) your violation of any applicable law or regulation; or (d) your infringement of any third-party rights.
11. Responsible Gambling
is committed to promoting responsible gambling in accordance with the Gambling Act 2003 (New Zealand). We encourage all guests to gamble responsibly and to seek assistance if they feel that gambling is negatively affecting their lives or the lives of those around them.
Resources and support are available through the New Zealand Problem Gambling Foundation and the national helpline. We reserve the right to refuse entry to, or to remove from, our casino premises any individual who we reasonably believe is exhibiting signs of problem gambling or who is listed on any applicable exclusion register.
12. Dispute Resolution
12.1 Informal Resolution
If you have any concern or dispute arising out of or in connection with these Terms of Use or your use of this Website, we encourage you to first contact us directly at , , so that we may attempt to resolve the matter informally and in good faith. We will endeavour to respond to all legitimate queries within a reasonable timeframe.
12.2 Mediation and Arbitration
If informal resolution is unsuccessful, the parties agree to attempt to resolve any dispute through mediation before commencing formal legal proceedings. Either party may refer the dispute to a mediator agreed upon by both parties, or, in the absence of agreement, to a mediator appointed by the New Zealand Resolution Institute or another recognised mediation body in New Zealand.
12.3 Governing Law and Jurisdiction
These Terms of Use shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions. Any dispute that cannot be resolved through mediation shall be subject to the exclusive jurisdiction of the courts of New Zealand, and you hereby irrevocably submit to the personal jurisdiction of such courts.
Applicable legislation includes, but is not limited to, the Contract and Commercial Law Act 2017, the Consumer Guarantees Act 1993, the Fair Trading Act 1986, the Privacy Act 2020, and the Gambling Act 2003.
13. Severability
If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it enforceable, or severed from these Terms of Use if modification is not possible. The remaining provisions shall continue in full force and effect.
14. Entire Agreement
These Terms of Use, together with our Privacy Policy and any other legal notices or policies published by on this Website, constitute the entire agreement between you and us with respect to your use of this Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.
15. Contact Information
If you have any questions, concerns, or feedback regarding these Terms of Use, please contact us at:
Website: corvelianhotelretreat.com