Cookie Policy
Last updated: 1 July 2025
This Cookie Policy explains how , registered at ("we", "us", or "our"), uses cookies and similar tracking technologies on the website operated for Corvelianhotelretrea, located in Taupō, New Zealand. This policy should be read alongside our Privacy Policy, which provides further detail about how we collect, use, and protect your personal information.
If you have any questions about this Cookie Policy, you may contact us at: privacy@corvelianhotelretreat.com.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, smartphone, or other internet-enabled device) when you visit a website. They are widely used by website operators to make websites work more efficiently, to enhance the user experience, and to provide reporting information.
Cookies set by the website operator (in this case, us) are called first-party cookies. Cookies set by parties other than the website operator are called third-party cookies. Third-party cookies enable third-party features or functionality to be provided on or through the website, such as advertising, interactive content, and analytics. The parties that set these third-party cookies can recognise your device both when it visits our website and when it visits certain other websites.
Cookies can be session cookies, which are deleted when you close your browser, or persistent cookies, which remain on your device for a defined period or until you delete them manually.
In addition to cookies, we may also use similar technologies such as web beacons (also known as pixel tags or clear GIFs), local storage objects, and scripts that perform comparable functions. For the purposes of this policy, all such technologies are collectively referred to as "cookies".
2. Why Do We Use Cookies?
We use cookies for the following purposes:
- To ensure our website operates correctly and securely.
- To remember your preferences and settings during and between visits.
- To understand how visitors interact with our website so we can improve it.
- To deliver relevant advertising and promotional content tailored to your interests.
- To measure the effectiveness of our marketing campaigns.
- To comply with legal obligations, including those under the New Zealand Privacy Act 2020 and applicable international regulations.
3. Types of Cookies We Use
3.1 Strictly Necessary / Essential Cookies
These cookies are essential for you to browse our website and use its features, such as accessing secure areas, processing bookings, or using the casino services section. Without these cookies, certain services you have requested cannot be provided. Because they are strictly necessary for the operation of our website, they do not require your consent; however, you can disable them through your browser settings, though this may affect your ability to use the website.
3.2 Performance and Analytics Cookies
These cookies collect information about how visitors use our website — for example, which pages are visited most often and whether visitors receive error messages from certain pages. All information collected by these cookies is aggregated and therefore anonymous. We use this data to improve how our website works.
3.3 Functionality Cookies
These cookies allow our website to remember choices you make (such as your preferred language, currency, or region) and provide enhanced, more personalised features. They may also be used to provide services you have requested, such as watching a video or commenting on a post. The information these cookies collect may be anonymised, and they cannot track your browsing activity on other websites.
3.4 Marketing and Advertising Cookies
These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with our permission. They remember that you have visited our website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisations.
4. Specific Cookies Used on This Website
The table below lists the specific cookies we use, along with details of their purpose, provider, type, and duration.
| Cookie Name | Provider / Source | Category | Purpose | Duration |
|---|---|---|---|---|
| __cf_bm | Cloudflare | Strictly Necessary | Used by Cloudflare to distinguish between humans and bots visiting the website. This cookie assists in making valid user reports to website owners, restricts the number of requests that are considered spam, and supports Cloudflare's bot management functionality. | 30 minutes (session) |
| __cflb | Cloudflare | Strictly Necessary | Used for load balancing to distribute traffic across Cloudflare's network, ensuring stability and performance of the website. | Session |
| cf_clearance | Cloudflare | Strictly Necessary | Cloudflare security cookie used to record which users have passed the CAPTCHA challenge. It prevents the same challenge from being presented repeatedly during a session. | 1 year |
| _ga | Google Analytics | Analytics | Registers a unique ID that is used to generate statistical data on how visitors use the website. Used to distinguish unique users and sessions. | 2 years |
| _ga_[container_id] | Google Analytics (GA4) | Analytics | Used by Google Analytics 4 to persist session state, track user interactions across pages, and generate reports on website performance and visitor behaviour. | 2 years |
| _gid | Google Analytics | Analytics | Registers a unique ID that is used to generate statistical data on how visitors use the website. This cookie stores and updates a unique value for each page visited. | 24 hours |
| _gat | Google Analytics | Analytics | Used by Google Analytics to throttle the request rate, limiting the collection of data on high-traffic sites. | 1 minute |
| _gac_[property_id] | Google Analytics / Google Ads | Analytics / Marketing | Contains campaign-related information. If you have linked your Google Analytics and Google Ads accounts, this cookie is read by Google Ads to support conversion tracking and ad performance reporting. | 90 days |
| _fbp | Meta (Facebook) Pixel | Marketing | Used by Meta to deliver a series of advertisement products, such as real-time bidding from third-party advertisers. Tracks visitor behaviour to enable personalised advertising via the Facebook and Instagram platforms. | 3 months |
| _fbc | Meta (Facebook) Pixel | Marketing | Stores the last ad click attribution for a user who arrives at the website via a Facebook advertisement. Helps Meta measure and attribute conversions from Facebook ads. | 2 years |
| fr | Meta (Facebook) | Marketing | Used by Facebook to deliver, measure, and improve the relevancy of ads. Contains a unique browser and user ID combination that is used for targeted advertising. | 3 months |
| _gcl_au | Google Tag Manager / Google Ads | Marketing | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services and for tracking conversions from Google Ads campaigns. | 3 months |
| IDE | Google (DoubleClick) | Marketing | Used by Google's DoubleClick to register and report the user's actions after viewing or clicking one of the advertiser's advertisements, with the purpose of measuring the efficacy of an advertisement and to present targeted advertisements to the user. | 1 year |
| cookieconsent_status | (First-party) | Strictly Necessary | Stores the user's cookie consent preferences to prevent the consent banner from appearing on every page visit once a choice has been made. | 1 year |
| PHPSESSID / session_id | (First-party) | Strictly Necessary | Preserves the user's session state across page requests, enabling functionality such as login sessions, booking cart data, and form completions. | Session |
Please note that the specific cookies in use on our website may change over time as we update our services and third-party integrations. We will update this table whenever material changes occur.
5. Third-Party Cookies and Services
Some cookies on our website are set by third-party service providers. We do not have direct control over the information collected by these third-party cookies. You should refer to the relevant third party's privacy and cookie policies for further information:
- Cloudflare, Inc. — Security and performance services. Cloudflare Privacy Policy
- Google LLC — Analytics and advertising services, including Google Analytics, Google Ads, and Google Tag Manager. Google Privacy Policy
- Meta Platforms, Inc. — Social media and advertising services, including the Facebook Pixel and Instagram advertising tools. Meta Privacy Policy
We are not responsible for the content of external websites or for the privacy practices of third-party providers. We encourage you to review those policies before allowing their cookies to be set on your device.
6. Your Consent
When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. By clicking "Accept All Cookies", you consent to the use of all cookies described in this policy, including analytics and marketing cookies. By clicking "Essential Cookies Only" or similar, you consent only to the use of strictly necessary cookies.
Strictly necessary cookies do not require your consent as they are required for the basic functioning of our website. All other categories of cookies are only placed on your device where you have given your explicit consent, or where we have another lawful basis for doing so under applicable law, including the New Zealand Privacy Act 2020.
You may withdraw or amend your consent at any time by using our Cookie Preferences tool, accessible via the "Cookie Settings" link in the footer of our website, or by following the browser-based instructions set out in Section 7 below.
Please be aware that withdrawing your consent will not affect the lawfulness of any processing carried out before you withdrew consent.
7. How to Manage and Control Cookies
You have the right to decide whether to accept or reject cookies (other than strictly necessary cookies). You can manage your cookie preferences in the following ways:
7.1 Cookie Consent Tool
You can set or amend your preferences at any time using our on-site Cookie Preferences panel, accessible via the "Cookie Settings" link in our website footer. This tool allows you to enable or disable specific categories of cookies.
7.2 Browser Settings
Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse all cookies, accept only first-party cookies, or to alert you when a cookie is being placed. To do this, follow the instructions provided by your browser:
- Google Chrome: Manage cookies in Chrome
- Mozilla Firefox: Manage cookies in Firefox
- Apple Safari: Manage cookies in Safari
- Microsoft Edge: Manage cookies in Edge
Please note that restricting cookies may affect the functionality of our website. For example, disabling essential cookies may mean that you cannot complete a hotel or entertainment booking, access your account, or use certain interactive features.
7.3 Opt-Out Tools Provided by Third Parties
You can also manage your preferences for cookies placed by specific third-party providers using the opt-out tools they provide:
- Google Analytics Opt-Out: Install the Google Analytics Opt-out Browser Add-on .
- Google Ads Personalisation: Manage preferences via Google Ads Settings .
- Meta (Facebook) Ad Preferences: Manage preferences via your Facebook Ad Preferences .
- Network Advertising Initiative (NAI): Use the NAI Opt-Out Tool to opt out of interest-based advertising from participating companies.
- Your Online Choices (for EU/EEA users): www.youronlinechoices.com .
8. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Because there is not yet a common understanding of how to interpret DNT signals, our website does not currently respond to browser-based DNT signals. You should use our Cookie Preferences tool or your browser settings to control the cookies placed on your device.
9. Cookies and Children
Our website is not directed at individuals under the age of 18. We do not knowingly use cookies to collect personal information from children. Given the nature of our hotel-casino services, access to certain areas of our website is restricted to adults of legal age in accordance with applicable New Zealand gambling laws. If you believe that a child has provided personal data to us via our website, please contact us at privacy@corvelianhotelretreat.com and we will take steps to delete such information.
10. International Data Transfers
Some of the third-party cookies described in this policy may involve the transfer of your personal data to countries outside New Zealand, including to the United States of America and the European Union, where these third-party providers are based. Where such transfers occur, we rely on the data transfer mechanisms available under the New Zealand Privacy Act 2020, including the use of standard contractual clauses or adequacy decisions, to ensure that your data is protected to a comparable standard.
For further information about international data transfers, please see our Privacy Policy.
11. Links to Our Privacy Policy
This Cookie Policy forms part of, and should be read together with, our full Privacy Policy, which provides detailed information about how collects, uses, shares, stores, and protects your personal information in connection with your use of our website and our hotel-casino services.
The Privacy Policy also sets out your rights as a data subject under the New Zealand Privacy Act 2020, including your rights of access, correction, deletion, and to raise a complaint with the Office of the Privacy Commissioner of New Zealand.
12. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable law, or for other operational, legal, or regulatory reasons. Any changes we make will be posted on this page and, where appropriate, notified to you by email or via a prominent notice on our website. The "Last updated" date at the top of this policy indicates when it was most recently revised.
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies. Your continued use of our website after any changes have been published will be deemed your acceptance of those changes to the extent permitted by applicable law.
13. Contact Us
If you have any questions, concerns, or requests relating to this Cookie Policy or to the way we use cookies on our website, please contact us using the details below:
- Legal Entity:
- Address:
- Email: privacy@corvelianhotelretreat.com
We will endeavour to respond to all legitimate requests within a reasonable timeframe and in accordance with our obligations under the New Zealand Privacy Act 2020.